What are your delivery times frames?

Next-day delivery is available Monday through Friday when ordered before 1 p.m. and will be delivered the next working day. Orders placed after 1 p.m. will be dispatched the following day.

Standard delivery 2-3 days from dispatch

What time will my order arrive/ can I get an ETA?

Delivery date will depend on delivery option, you should receive a dispatch email to notify you when your order is on its way, delivery will usually follow in 1-3 days after this.

All deliveries can arrive between 8am and 5pm the day of delivery. For an ETA the day of your delivery please give our team a call who will be able to provide this information for you.

How will my order be delivered?

Please visit our delivery information section for all details.

Can I get a VAT invoice for my order?

Yes, of course! Please email accounts@uksandbags.co.uk with your order number, and we will send you a copy of the invoice.

Are your sandbags filled with sand?

This may seem like a silly question, but yes, they are filled. Unless you order our empty bags, please check your basket before ordering.

What type of sand do you use?

We use the very best quality fill sand. With minimum quantity orders, we can supply a variety of sand types. Please contact our team for more information.

How big are your sandbags?

Our sandbags are 60cm in length, 30cm in width and 8cm deep (approximately).

How are the sandbags packaged?

All our sandbags are filled, stitched closed, robotically flattened, stacked onto a 1m by 1.2m pallet, and wrapped in a polypropylene cover.

Do you offer returns?

We do, our returns policy is 14 days from order.
Unfortunately, our hessian sandbags are exempt from out returns policy unless fault.
For further information on our returns and refunds policy please visit the returns section on our website.

Do you offer discount on bulk order

We do! Orders over 500 units please call or email for a price.

Do you offer trade accounts?

We do! Please contact us for a credit account application form. We require proforma payment for your first order. For any orders thereafter, we can offer 30-day payment terms (subject to status).

Help! I am unable to access my Online Account

Upon placing your first order with us, our website will automatically create an online account for you. This account allows you to easily access information on previous orders and manage your account details. If you’re having trouble accessing your account or can’t remember your password, don’t worry! Click the “I Forgot my password” link, and you’ll receive an email with instructions on how to reset your password.

Please note that our Online Account is different from a trade account. If you want to create a trade account, please complete our credit application form HERE.