Delivery Policy - UK Sandbags

Delivery

Delivery

UK Sandbags and our partners can only deliver to premises that are free from obstructions and where good roads are available to the company’s vehicles, to the place of delivery.

Responsibility

UK Sandbags and our partners can only deliver to premises that are free from obstructions and where good roads are available to the company’s vehicles, to the place of delivery.

Access

If we can’t gain access to the delivery address then additional costs may be incurred. Deliveries are made on large vehicles and it is the customer’s responsibility to inform us if there may be an access problem. In such cases that delivery, in the opinion of the company or our partners, is not possible, then the company reserves the right to cancel the order and pass costs onto the customer.

Safety

Delivery vehicles use tail lift offloading, and it must be emphasized that the delivery vehicle must be able to park in an area where the delivery is to be made. A pallet truck is then used to manoeuvre the products off the tail lift to the kerbside delivery point. The customer, or somebody appointed by the customer, must be at the delivery point to accept the delivery.

Customer Responsibility

Delivery vehicles use tail lift offloading, and it must be emphasized that the delivery vehicle must be able to park in an area where the delivery is to be made. A pallet truck is then used to manoeuvre the products off the tail lift to the kerbside delivery point. The customer, or somebody appointed by the customer, must be at the delivery point to accept the delivery.